Normal delivery and pick-up times are 9:00 AM and 5:00 PM. If you’d like to request a different time frame, please contact us.
All drivers must be at least 25 years old and must present a valid driver’s license or state ID.
We provide standard Coast Guard–approved adult life jackets. If you plan on tubing or have children under 70 lbs, the renter is responsible for bringing appropriate life jackets for those participants.
In Michigan, all children under the age of six are required to wear a lifejacket, also known as a personal flotation device (PFD).
Yes, alcohol is allowed. However, like driving, it’s important to have a designated driver. Operating the pontoon under the influence of alcohol is prohibited by Michigan law.
For safety reasons, the following are not permitted on the boat:
Boats are provided with a full tank of fuel at the time of delivery. If additional fuel is required during the rental period, it is the client’s responsibility to refuel. Each boat is equipped with a portable fuel tank that can be easily transported in a vehicle to any gas station if more fuel is needed during the rental. A fuel consumption charge will be applied at the time the boat is returned.
We require a credit card to be kept on file in case any incidental damages occur during your rental.
Yes, prior to payment, you’ll be asked to sign a liability waiver and charter agreement via electronic signature.
If St. Joseph Boat Rentals cancels the trip due to inclement weather, we will reschedule based on availability. Please refer to our cancellation policy for additional details.
At St. Joseph Boat, we understand that plans can change, and we strive to keep our cancellation policy fair and transparent.
Full Refund: Cancellations made 45 days or more before your scheduled rental date will receive a 100% refund minus processing fees.
Partial Refund: If a cancellation is made fewer than 45 days before the rental date, a refund will be issued minus a $500.00 fee along with processing fees.
Rescheduling: You may reschedule your rental for up to 1 year from your original date, subject to availability.
We encourage you to review your plans carefully and contact us as early as possible if you need to make changes. This policy helps us offer availability to other guests and maintain the highest level of service.
If you have any questions or need assistance, please don’t hesitate to contact our service team. We look forward to helping you enjoy your adventure on the beautiful waters of Southwest Michigan!
Unfortunately, our boats are not handicap accessible at this time. We apologize for the inconvenience but are happy to accommodate any specific needs you may have—please reach out to discuss.
Yes, we require that boats have a dock or slip to be left at when unattended. Failure to provide this could result in forfeiting your damage deposit.
Yes, tubing is allowed depending on the boat rented. However, we do not allow skiing. Only tubes provided by St. Joseph Boat Rentals can be used for towing.
We primarily serve Southwest and West Michigan. Please check the service area map on our website or contact us directly if you don’t see your lake listed.
St. Joseph Boat Rentals is not responsible for late arrivals. A fee of $50 for every 30-minute delay will be deducted from your damage deposit.
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