Common questions
Answers, in plain English.
How does booking work?
Pick a service, pick a date, pick a boat, three steps at /book. We confirm immediately and send a text reminder the day before.What's the minimum age to drive?
25. Anyone behind the wheel must be at least 25 years old.Do I need a boating license?
No. We give you a 15-minute walk-through at the dock and you're cleared to drive.Can I add a captain to any rental?
Yes for hourly rentals at $55/hr. Drop-off rentals don't include the captain option, you drive.What's included on every boat?
Life jackets for every seat (adult, kid, and infant sizes), a full tank of fuel, bimini top, and stereo. Bring food and drinks.What if it rains?
Small craft warnings reschedule at no charge. Light rain is your call, most of our boats have a bimini top to keep you dry.Can I bring my own food and drinks?
Yes. Alcohol is allowed for legal-age guests. If you've added a captain, the captain stays sober, that's the rule.Are kids allowed?
Yes. Every boat has 4 to 6 kid-size life jackets on board. Tell us your party size at booking so we have the right sizes ready.Are pets allowed?
{{TODO: client confirms pet policy}}What's the cancellation policy?
Full refund if you cancel 48+ hours before your start time. Half refund inside 48 hours. {{TODO: client confirms cancellation policy}}Do you require a deposit?
Yes, Stripe holds a damage authorization on the card you booked with. It's released automatically after 7 days if there's no damage.Are reviews real?
Yes. Every review on /reviews came from a real customer after their rental. We don't write our own.Where can I take the boat?
The St. Joseph River and Lake Michigan within sight of the harbor. We cover the boundaries in the dockside walk-through.Do you do birthdays, anniversaries, or events?
Yes, a captained cruise is the right path. Book the cruise and we'll coordinate any special touches at the dock.